Terms and Conditions

June Offers Terms and Conditions

00-june-offer

Summer Offers Terms & Conditions

Offer 1: 25% off Skin Tightening & Cellulite Treatments

Offer 2: 15% off Laser Hair Removal Courses Valid: 17th June till 30th June 2013

Read more: June Offers Terms and Conditions

May Offers Terms and Conditions

Spring Offers Terms & Conditions

Offer 1: 10% off Laser Hair Removal Courses 
Offer 2:  20% off Skin Peel Treatments 
Offer 3:  30% off Microdermabrasion Courses 
 
Valid: 20th May till 31st May 2013

1. These promotions are open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

2. These promotions may not be used in conjunction with any other offer or promotion.

3. These promotions are exclusively available in Miravue Skin Clinic, not valid online.

4. Promotional period – 20th May 2013 to 31st May 2013 (inclusive).

Redeeming the promotional offers:

Offer 1 – 10% off Laser Hair Removal Treatments

a)     The promotion is only valid on courses of 6 or 8 treatments which must be purchased within the promotional period.

b)     Discounts are non transferrable and can not be applied retrospectively to Microdermabrasion treatments purchased in clinic.

c)     Discount is redeemable on Microdermabrasion treatments only and does not apply to any other treatment or product purchases.

d)     Discount applicable to course of 6 or 8 treatment packages.

e)     Discount cannot be applied to single treatments.

Offer 2 – 20% off Skin Peel Treatments

f)     The promotion is only valid on single treatments which must be purchased and treatment taken within the promotional period.

g)     Discounts are non transferrable and can not be applied retrospectively to skin peel treatments purchased in clinic.

h)     Discount is redeemable on Skin Peel treatments only and does not apply to any other treatment or product purchases.

i)     Discount applicable to a single treatment only.

j)     Discount cannot be applied to course of 3 treatment packages.

k)     Skin Peel treatments require an initial consultation with the Aesthetic Nurse Practitioner prior to proceeding, which must take place within the promotional period.

Offer 3 – 30% off Microdermabrasion Treatments

l)     The promotion is only valid on courses of 3 or 6 treatments which must be purchased within the promotional period.

m)     Discounts are non transferrable and can not be applied retrospectively to Microdermabrasion treatments purchased in clinic.

n)     Discount is redeemable on Microdermabrasion treatments only and does not apply to any other treatment or product purchases.

o)     Discount applicable to course of 3 or 6 treatment packages.

p)     Discount cannot be applied to single treatments.

Spring Offers Terms and Conditions

Offer 1: 50% off Microdermabrasion Facial

Offer 2: Free Laser Hair Removal Treatment

Valid: 15th April till 30th April 2013

1. These promotions are open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

2. These promotions may not be used in conjunction with any other offer or promotion.

3. These promotions are exclusively available in Miravue Skin Clinic, not valid online.

4. Promotional period – 15th April 2013 to 30th April 2013 (inclusive).

Redeeming the promotional offers:

Offer 1 – 50% off Microdermabrasion Facial

a) The promotion is only valid on single treatments which must be purchased and treatment taken within the promotional period.

b) Discounts are non transferrable and can not be applied retrospectively to Microdermabrasion treatments purchased in clinic.

c) Discount is redeemable on Microdermabrasion treatments only and does not apply to any other treatment or product purchases.

d) Discount applicable to a single treatment only.

e) Discount cannot be applied to course of 3 or 6 treatment packages.

Offer 2 – Free Laser Hair Removal treatment when booking a course of 6 or 8 Laser Hair Removal Treatments

a) Laser Hair Removal course treatments of 6 or 8 must be purchased to receive the complimentary Laser Hair Removal treatment. Not applicable to single treatment bookings.

b) Free Laser Hair Removal treatments are non transferrable and can not be applied retrospectively to Laser Hair Removal packages purchased in clinic.

c) Free Laser Hair Removal treatment can only be carried out on the areas the course is booked for. The treatment cannot be carried out on another area.

d) Free Laser Hair Removal offer will not be exchanged or replaced with any other treatment, product or discount.

e) Laser Hair Removal treatments require an initial consultation and patch test with the Laser Practitioner prior to proceeding, which must take place within the promotional period.

Easter Treats Offer Terms and Conditions

Our latest offers this spring mean you can spoil yourself and get the glow you're after whilst making great savings!

FREE Microdermabrasion Facial

Book a course of Laser Hair Removal Treatments and receive a complimentary Microdermabrasion Facial. Feel relaxed and pampered whilst giving your skin a spring clean!

Amazing 20% off Skin Peels

These popular deep exfoliating treatments will leave you looking rejuvenated and your skin feeling revitalized and ideal for Acne, Pigmentation, Lines and Wrinkles and much more. Make the most of this huge saving this Easter!

FREE Skin Assessments

Whether your skin is looking dull and in need of brightening up or you want to sort out an irritating skin issue, then book in for a FREE Skin Assessment with one of our leading Aesthetic Practitioners today!


easter2013

Easter Treats Terms & Conditions

Offer 1: 20% off Skin Peel Treatments

Offer 2: Free Microdermabrasion Facial

Valid: 13th March till 30th March 2013

1. These promotions are open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

2. These promotions may not be used in conjunction with any other offer or promotion.

3. These promotions are exclusively available in Miravue Skin Clinic, not valid online.

4. Promotional period – 13th March 2013 to 30th March 2013 (inclusive).

Redeeming the promotional offers:

Offer 1 – 20% off Skin Peel Treatments

a) The promotion is only valid on single treatments which must be purchased and treatment taken within the promotional period.

b) Discounts are non transferrable and can not be applied retrospectively to skin peel treatments purchased in clinic.

c) Discount is redeemable on Skin Peel treatments only and does not apply to any other treatment or product purchases.

d) Discount applicable to a single treatment only.

e) Discount cannot be applied to course of 3 treatment packages.

f) Skin Peel treatments require an initial consultation with the Aesthetic Nurse Practitioner prior to proceeding, which must take place within the promotional period.

Offer 2 – Free Microdermabrasion Facial when booking a course of Laser Hair Removal Treatments

a) Laser Hair Removal course treatments of 6 or 8 must be purchased to receive the complimentary Microdermabrasion Facial. Not applicable to single treatment bookings.

b) Free Microdermabrasion Facials are non transferrable and can not be applied retrospectively to Laser Hair Removal packages purchased in clinic.

c) Free Microdermabrasion Facial offer will not be exchanged or replaced with any other treatment, product or discount.

d) Laser Hair Removal treatments require an initial consultation and patch test with the Laser Practitioner prior to proceeding, which must take place within the promotional period.

Microdermabrasion terms

A 50% discount applies only to Microdermabrasion.

1. This discount is available until 22nd December 2012 at 23:59

2. One discount per person.

3. This discount only applies to individual Microdermabrasion treatments and does not apply to a course of Microdermabrasion treatments of 2 (two) or more.

4. Multiple discounts and offers may not be used in conjunction.

5. The discount does not apply to products.

6. The discount does not apply to consultations, prescriptions and treatments performed by one of our doctors.

7. We reserve the right to refuse this offer at any time for any reason.

Terms and Conditions

These terms and conditions provide detailed information for patients considering cosmetic and medical skin procedures with Miravue Skin Clinics.

Please ensure that you have read and fully understood them prior to booking any Miravue Skin treatment.

Consultations and Cancellations

  • A credit card booking of £50 is applied for all new consultations which is only debited should the patient fail to attend the appointment or not give 24 hours notice of changing or canceling an appointment. 
  • All cosmetic non-surgical treatment consultations with the Nurse Practioner are free. 
  • An initial consultation with the Dermatologist is priced at £150 and follow up appointments are priced at £59.  Any doctor consultations booked for an existing patient who wants to be treated for a new medical condition will be charged the initial consultation fee.
  • Skin lesion removal consultations are priced at £59, which is redeemable against the recommended treatment. 
  • All doctors, nurses and therapists at Miravue Skin Clinic are trained and approved in accordance with the company’s treatment protocols and therefore Miravue Skin Clinic does not guarantee continued treatment with a named nurse or therapist.
  • Please arrive for your appointment at least 10 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Miravue Skin Clinic will endeavor to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance. 
  • Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guidelines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged. 

 

Payment Terms

  • We accept cash and the following credit cards: Visa, Mastercard, Debit Cards, Maestro (formerly Switch) and Solo. We no longer accept cheques. Payment must be made either in advance or at the time of the procedure.
  • All treatment bookings must be paid for in full, on arrival at the clinic, prior to treatment commencing. 
  • If you have paid for a course of treatments and are subsequently unable to complete the course, we will offer you a refund, calculated by deducting the full list price of all treatments already taken, plus any charged for non-attendance, from the total price of the course of treatments, and return the difference to you. 

 

The Dermatologist / Aesthetic Practitioner

  • The consultant / doctor is engaged by Miravue Skin Clinic so we can provide his or her services to you.  The consultant is not employed by the clinic or Miravue Skin Clinic and is an independent contractor. All doctors are covered independently with own indemnity policies. 
  • You must answer any questions put to you by the consultant or other clinical staff truthfully, completely and accurately and provide any information which may affect your initial consultation, treatment or recovery.

 

Personal Details

  • You agree that we Miravue Skin Clinic can use your personal details for the purposes of providing you with medical and non-surgical services as well as providing pre- and post-treatment advice for you.
  • This information may be provided to other clinical organisations and individuals (including the consultant, clinical staff and the hospital) for the same purposes.
  • We may also use your contact details to provide you with occasional information about other services we provide or may provide in the future.  If you do not wish to receive this information, please tell us.  If you do not tell us, we will assume you are happy to receive this information.

 

Courses of treatments 

  • All treatments purchased as a course must be paid for in full in advance of the first treatment. 
  • If you are unable to attend your appointment, we require 24 hours’ notice. Failure to give the required notice will result in you being charged a cancellation fee. If you fail to attend an appointment without giving due notice, we may charge a cancellation fee and require you to pay for all future treatments in advance. Clients who have purchased a course of treatment but fail to attend their appointment will be charged for their missed treatment. 

 

Treatment suitability 

  • We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable. 

 

Your right to complain 

  • We are committed to providing a professional service to all our clients. We do, however, have a complaints procedure in place and if for some reason you are unhappy with the treatment and feel you want to make a complaint or comment on the service provided, you are entitled to lodge a complaint, either verbally, by telephone or in writing.  Please either contact a member of staff at the clinic or call 020 8571 1232 for further details or email This email address is being protected from spambots. You need JavaScript enabled to view it.. We will endeavour to deal with any matters arising promptly and efficiently.

 

Privacy Policy

Link to our privacy policy

 

NHS Discounts Terms **

Terms & Conditions – £50 off Microdermabrasion Treatment Packages for NHS Staff
Valid: Until 31st August 2012

1. This promotion is open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

2. This promotion may not be used in conjunction with any other offer or promotion except the 10% NHS Discount which will be dedaucted after this offer.

3. This promotion is exclusively available in Miravue Skin Clinic, not valid online.

4. Promotional period – 28th August 2012 to 31st October 2012 (inclusive).
Redeeming the promotional offer:
a)The offer can only be used once.
b)The offer can only be redeemed against a single purchase made within the promotional period.
b)The treatment must be carried out on or before the end of December 2012.

5. Discount is non transferrable and can not be applied retrospectively to any Microdermabrasion already purchased.

6. Discount is redeemable on Microdermabrasion Packages and can not be redeemed against any other treatment or product.

10. Cancellation & Refunds:

a) All purchases made using this offer are non refundable.
b) 24 hours notice is required to re-book or cancel an appointment.

11. Consultation details:
a) The consultation is free of charge if it is performed by an Aesthetic Practitioner at Miravue Skin Clinic.
b) Where a doctor’s consultation is required, the client will be responsible for paying in full for the consultation.

12. Appointment deposit details:
a) If the appointment is with a nurse or therapist a deposit of £25 may be required at time of booking.
b) If the appointment is with a doctor, a deposit of £50 is required at time of booking.
c) All deposits will be fully refunded against the cost of your treatment.

13. The Promoter reserves the right to terminate, amend or extend this promotion.

14. The decision of the Promoter is final and binding in all matters and no correspondence will be entered into.

15. Promoter: Miravue Skin Clinic Ground Floor Shackleton Medical Centre, Shackleton Road, Southall, Middlesex, UB1 2QH

Feel like a champion terms

 20.12% off laser hair removal and microdermabrasion

1. This offer expires at 23:59 on the 14th of August 2012

2. This promotion is open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

3. This offer may not be used in conjunction with any other offers and applies to new purchases only

4. The available treatments are;

Laser Hair Removal

Microdermabrasion

5. The discount does not apply to products.

6. The discount does not apply to consultations, prescriptions and treatments performed by one of our doctors.

7. Promotional period – 20th July 2012 to 31st July 2012 (inclusive). Redeeming the promotional offer: a) Single treatment must be purchased and treatment taken within the promotional period.

8. Laser Hair Removal requires a test patch this must be performed prior to the 31st July 2012 and treatment taken and paid in full at the time of purchase before 31st July 2012.

9. Cancellation policy: 24 hours notice is required to re-book or cancel an appointment. Failure to give this notice will result in the loss of a treatment.

10. Consultation details:

a) The consultation is free of charge if it is performed by a nurse practitioner or laser technician at Miravue Skin Clinic.

b) Where a doctor’s consultation is required, the client will be responsible for paying in full for the consultation.

11. Appointment deposit details:

a) If the appointment is with a nurse or therapist a deposit of £25 may be required at time of booking.

b) If the appointment is with a doctor, a deposit of £50 is required at time of booking.

c) All deposits will be fully refunded against the cost of your treatment.

12. The Promoter reserves the right to terminate, amend or extend this promotion.

13. The decision of the Promoter is final and binding in all matters and no correspondence will be entered into.

14. Promoter: Health Alliance (trading as Miravue Skin Clinic), Shackleton Medical Centre, Shackleton Road, Southall, Middlesex, UB1 2QH

NHS Discounts Terms *

1. Discounts only available to current NHS employees

2. NHS discounts may not be used in conjunction with any other discounts or special offers unless specifically stated

3. Discounts do not apply to the following services; Blood tests, Histopathology, Biopsies, Swab tests and Prescription services.

4. Miravue Skin Clinic reserves the right to a refuse a discount at any time for any reason.

5. Evidence of NHS employment must be presented prior to booking treatment in order to qualify for the discount.  If it is presented after a treatment has been booked, a discount will not be reimbursed.

Online Shop Terms and Conditions

Terms of Service

These are our terms and conditions of service. These terms govern your use of this site and set out our terms of service that apply in relation to any purchases that you make here.

Who We Are

Miravue Online Shop and the domain name www.miravueskinclinic.com are trading names of Health Alliance UK Ltd UK

HEALTH ALLIANCE (UK) LIMITED

c/o HEALTH ALLIANCE (UK) LIMITED

BEACON HOUSE

184 BEACONSFIELD ROAD

SOUTHALL

MIDDLESEX

UNITED KINGDOM

UB1 1EA

Company No. 06221658

Delivery of Purchases

All orders received on a weekday before 3pm will be dispatched within 3 working days provided that they are in Stock. Delivery periods are estimates as delays do some times happen. We do not accept any liability for compensation in the event of a delivery taking longer than the expected time for delivery.

If an item is out of stock you will be notified. Any item that is out of stock will be dispatched as soon as it is back in stock.

If any purchase is not received within 28 days please contact us and we will offer you a refund or a credit voucher to use for an alternative purchase.

Any damages to items purchased from us must be reported within 24 hours of them being delivered.

Where an item is to be delivered by courier the courier will attempt to deliver the item twice after that you will have to pick the purchase up from the courier depot which will be notified to you on the courier card.

We use Royal Mail / Parcel Force for deliveries across the UK.

Cancelation Policy

In accordance with our obligations under the Distance Selling Regulations you have the right to cancel any purchase within 7 working days of making the purchase. If you wish to cancel a purchase please contact us before returning the product.

Any purchase that is to be returned must be un-used and returned in perfect condition to our address. Please contact us for our returns address.

Any product being returned must be returned by either Recorded Delivery or by Courier and must be suitably wrapped to avoid damage in transit. You are liable for any damage sustained to a product during delivery to us.

Liability

Our liability to you shall not exceed the price of the item purchased to which any claim relates. In the event that a product is damaged to you during delivery we will replace the product at no cost to you and shall arrange for the collection of the damaged purchase.

Win 100 pounds vouchers terms

1.Prize draws are open to all UK residents aged 18 or over (unless stated otherwise), excluding employees (and immediate families) of Miravue Skin Clinic, their affiliated companies, and anyone professionally connected with the prizes.

2.Entry into this prize draw can only be made between 20th January and 24th January 2012 online at http://www.miravueskinclinic.com/articles/139-join-us-at-the-hounslow-treaty-centre.html or in person with a Miravue Skin Clinic representative. Completion and submission of the entry form online, or submission of personal information in person constitutes acceptance of the prize draw terms and conditions.

3.All entries must be received by 11.59pm BST on 24th January 2012. No responsibility can be accepted for any entries which are late, lost, incomplete or rendered unrecognisable.

4.The first entry selected by Miravue Skin Clinic at random after the closing date from all valid entries received will each win a prize comprising of any product or service offered excluding; Prescription services, blood tests, histopathology, allergy tests and other diagnostic services, by Miravue Skin Clinic to the value of £100 to be redeemed within 6 months of the closing date of the competition.

5.Tests may be required before treatment can commence –Miravue Skin Clinic reserve the right to not treat if ‘winner’ is not suitable for the selected treatment. If this is the case a suitable alternative may be offered.

6.Winners will be notified by email and prizes despatched within 28 days of the prize draw closing.

7.Only one entry per person. No purchase necessary.

8.The judges’ decision is final and no correspondence will be entered into.

9.There are no cash alternatives: prizes must be accepted as offered. Miravue Skin Clinic reserves the right to substitute in whole or part prizes of equal or higher value in the event of unforeseen circumstances.

10.The names and counties of the winner will be available for one month after the promotion closing date by sending a stamped addressed envelope marked “Prize” to Shackleton Medical Centre, Shackleton rd, Southall, Middlesex, UB1 2QH

11.Entries are subject to verification. Incomplete, bulk, automated and third party entries will be disqualified Miravue Skin Clinic reserves the right to refuse to accept any entrant and/or to select a winning entry at Miravue Skin Clinic’s absolute discretion.

12.Failure to comply with these prize draw terms and conditions will automatically render a prize draw entry void.

13.By submitting an entry, participants are sending their personal information Miravue Skin Clinic. If the participant does not agree to Miravue Skin Clinic receiving their personal information, they should not submit an entry. By ticking the box(es) to receive email updates Miravue Skin Clinic, participants explicitly consent to their personal information being sent to Miravue Skin Clinic. If the participant does not agree Miravue Skin Clinic receiving their personal information and receiving email updates from Miravue Skin Clinic, they should not tick the box(es) and submit an entry. Miravue Skin Clinic will at all times process a participant’s personal data in accordance with the Data Protection Act 1998, all applicable laws.

Recommend a Friend Terms

1. The vouchers are valid for one month (31 days) from issue date only.

2. This promotion is open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

3. One voucher per person.

4. Vouchers do not need to be used by the person they are issued to.

5. Each voucher may only be used once.

6. Multiple vouchers and offers may not be used in conjunction.

7. Vouchers can only be used for new treatments

8. The referred friend cannot be a previous customer of Miravue Skin Clinic

9. The 10% (ten per cent) discount applies to cosmetic services performed by our Nurse(s) only.

10. The available treatments are;

  • Laser Hair Removal
  • Skin fillers (including lip augmentation)
  • Botox
  • Skin Peels
  • Dermaroller
  • All performed by a Nurse Practitioner.

    11. The discount does not apply to products.

    12. The discount does not apply to consultations, prescriptions and treatments performed by one of our doctors.

    13. A purchase must be made by the second party (referred friend) to qualify for a voucher.

    14. The voucher(s) will be issued once the second party’s (referred friend’s) payment has been processed by Miravue Skin Clinic.

    15. We reserve the right to refuse this offer at any time for any reason.

    Laser Hair Terms and Conditions

    Terms & Conditions – 20% off Laser Hair Removal Treatments*

    Offer: 20% off Laser Hair Removal Treatments Valid: 25th November till 10th December 2011

    1. This promotion is open exclusively to UK residents aged 18 and over, with the exception of employees of Miravue Skin Clinic, their immediate families, agents or anyone else associated with the administration of this promotion.

    2. This promotion may not be used in conjunction with any other offer or promotion.

    3. This promotion is exclusively available in Miravue Skin Clinic, not valid online.

    4. Promotional period – 25th November 2011 to 10th December 2011 (inclusive). Redeeming the promotional offer: a) Single treatment must be purchased and treatment taken within the promotional period.

    b) Course treatments of 6 or 8 must be purchased and one treatment from the package taken within the promotional period./P 5. Discount is non transferrable and can not be applied retrospectively to laser hair removal treatments purchased inclinic.

    6. Discount is redeemable on Laser Hair Removal treatments only and does not apply to any other treatment or product purchases.

    7. Discount applicable to single, a course of 6 or 8 treatment packages.

    8. Discount cannot be applied to Laser hair removal special packages.

    9. Laser Hair Removal requires a test patch this must be performed prior to Saturday 10th December 2011 and treatment taken and paid in full at the time of purchase before 10th December 2011.

    10. Cancellation policy: 24 hours notice is required to re-book or cancel an appointment. Failure to give this notice will result in the loss of a treatment.

    11. Consultation details:

    a) The consultation is free of charge if it is performed by a nurse practitioner at Miravue Skin Clinic.

    b) Where a doctor’s consultation is required, the client will be responsible for paying in full for the consultation.

    12. Appointment deposit details:

    a) If the appointment is with a nurse or therapist a deposit of £25 may be required at time of booking.

    b) If the appointment is with a doctor, a deposit of £50 is required at time of booking.

    c) All deposits will be fully refunded against the cost of your treatment.

    13. The Promoter reserves the right to terminate, amend or extend this promotion.

    14. The decision of the Promoter is final and binding in all matters and no correspondence will be entered into.

    15. Promoter: BCS Medical Ltd (trading as Miravue), Shackleton Medical Centre, Shackleton Road, Southall, Middlesex, UB1 2QH

    Have a confidential consultation with a member of our team.
    Call us now on 020 3405 3740 or Request a Consultation

    Pin It